Vernon Parks & Recreation
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Activity Refund Policy


Effective 2/1/21

No refunds will be issued once registration is completed; few exceptions apply.

  • Vernon Parks & Recreation cancels:
    • A full refund will be issued as stated below**
  • You provide a written cancellation within 14 days of the start of the program:
    • A partial refund of 80% will be issued as stated below**
    • No Refund will be issued within 13 days of the start of a program
  • You provide a Doctor’s note:
    • A pro-rated refund will be provided for days miss with written notification and a doctor’s note within 14 days from the day missed.
  • No refunds will be given on tickets, trips or pool passes.
  • In the event the program is offered through a third-party vendor (i.e. Skyhawks, Mad Science, etc.) the policy listed on their website/contract will take precedence over ours.
 
**All written request must be submitted to parksandrec@vernon-ct.gov. **All refunds will be issued as a credit on the household’s account unless a check is requested which can take up to 6 weeks.